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23. Company policy for company-issued employee credit cards should.... a. permit employees to charge personal items on the card, then automatically deduct the amount(s) from

23. Company policy for company-issued employee credit cards should.... a. permit employees to charge personal items on the card, then automatically deduct the amount(s) from the employee's paycheck. b. permit company-authorized personal items to be charged on the card and require prompt reimbursement from the employee. c. permit personal items to be charged on the card, then automatically deduct the amount plus processing fees from the employee's paycheck. d. prohibit personal items from being charged on the company card regardless of need or circumstances. 24. Company policy for company-issued employee credit cards should... a. permit the charge card statement and receipt to be used in place of normal vendor documentation. b. permit the charge card statement to be used in place of both the signed credit-card receipt and vendor documentation. c. require that normal documentation be submitted and accept a charge card statement and receipt only as proof that payment was made. d. allow any of the policies above because all are equally valid. 25. To avoid company liability for purchases made on stolen company credit cards, company policy should require that an employee whose card is lost or stolen... a. report the loss of the card within 10 days. b. report the loss of the card within 7 days. c. report the loss of the card within 5 days. d. report the loss of the card within 3 days. Final Examination 18. Which of the following should cause the employee to examine a check more closely or call a supervisor: a. a check number under 300 with perforated edges and a customer who dashes off the signature. b. a customer who buys expensive items, complains about the service and does not ask if there is a minimum required to pay by check. c. a check on which the transit number in the top right corner matches the electronically encoded number at the bottom of the check. d. a check number under 200 with smooth edges and a customer who signs the check slowly and with great care. 19. Which of the following is the most important step for employees to take on a credit card transaction to protect against credit card fraud? a. Check the hologram on the credit card for the correct colors. b. Compare the signatures on the credit card and charge-card sales slip. c. Verify the expiration date on the credit card. d. Refuse the sale if the card is unsigned, even if the customer offers to sign it in front of the employee. 20. Employees should call a supervisor when a customer. a. makes several purchases with little regard for size, quality, or cost. b. charges expensive items on a newly valid credit card. c. cannot provide a photo ID when asked and rushes the employee. d. all of the above. 21. A valid "MasterCard" should have a signature panel with... a. the multicolored word "MasterCard" at a 45 angle and the last 4 digits of the account number printed in reverse italics. b. nothing on it but the white space for the signature. c. a multicolored "MC" printed at a 90 angle and the last 4 digits of the account number printed in reverse italics. d. "MasterCard" printed many times but no digits. 89

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