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24. Which of the following is True about the maintenance of information systems? A) It is undertaken by the IS department only if programs are

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24. Which of the following is True about the "maintenance" of information systems? A) It is undertaken by the IS department only if programs are developed in-house. B) It includes monitoring the user experience and responding to user problems. C) It involves fixing problems or adapting existing systems to support new features D) It is performed by operations, as it involves fixing problems with existing software. is designed to extract data from operational systems and other sources, clean the data, and store and catalog that data for processing by business intelligence tools. A) data mart B) data center C) data room D) data warehouse 26. Aprepares program documentation, help-text, procedures, job descriptions, and training materials. A) system analyst B) consultant C) programmer D) technical writer 27. A " is a facility for managing an organization's business intelligence data. A) datasheet B) dataspace C) data warchouse D) data table 28. Problematic data are termed A) random data B) macro data C) vague data D) dirty data 29. The responsibilities of a computer technician include A ) installing software and repairing networks B) managing and protecting databases C) writing program documentation D) advising the CIO on emerging technologies 30. Which of the following is True about outsourcing? A) It increases budgetary instability due to the level of risk involved B) It saves both direct and indirect management time C) It creates diseconomies of scale. It guarantees a higher level of quality than that provided in-bouse 31. Which of the following is a risk of outsourcing IS/TT functions? A) It gives undue authority to the C1O in the executive team. B) It provides the hiring organization with too many choices C) It involves the potential loss of intellectual capital. D) t enables the vendor to gain economies of scale. D) you will never face a network problem A ) installing programs and applications of their choice B) making hardware modifications when desired C) receiving effective training according to their requirements D) obtaining the configuration of their choice

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