26. There are four conditions that must be met if a firm's resources are to be used to achieve a sustainable competitive advantage. The resources must be valuable, rare, imperfectly imitable, and nonsubstitutable. 27. The three steps of the strategy-making process are (1) assess the need for strategic change, (2) conduct a situational analysis, and (3) choose the strategic alternatives. 28. Companies face very little uncertainty in their strategic business environments. 29. An analysis of an organization's external environment begins with an assessment of the company's distinctive competencies and core capabilities. 30. The goal of a shadow-strategy task force is to actively seek out its own company's weaknesses. Once those weaknesses are found, the group is to think like a competitor and decide how those weaknesses could be exploited to achieve a competitive advantage. 31. A technology cycle begins with the "birth" of a new technology and ends when that technology reaches its limits and "dies" as it is replaced by a newer, substantially better technology. 32. Technology cycles for low-tech products follow the typical U-curve pattern of innovation. 33. The General Electric Workout is a special kind of activity-oriented change. 34. If it is your business, it is perfectly okay to take the credit for your employee's idea. 35. Person-focused intervention would use training as well as counseling or coaching. 36. In the same way that business is defined as the buying and selling of goods and services, global business is defined as the buying and selling of goods and services by people from different countries. 37. The basis for determining whether Chupa Chups, the world's largest maker of lollipops, received an illegal subsidy from a European Union member nation lies in an examination of the category in which the candy was classified. 38. When conducting global business, companies should attempt to identify the two types of political risk, which are political uncertainty and economic uncertainty. 39. Power distance is greatest in countries where power is distributed equally across all societies and organizations. 40. The evidence clearly shows that how well an expatriate's spouse and family adjust to the foreign culture is the most important factor in determining the success or failure of an international assignment