28 1 point According to expectancy theory, expectancy refers to O Probability of expecting a particular outcome O Confidence that an outcome is achievable Probability that effort will result in an outcome O Desirability of an outcome 29 1 point According to expectancy theory, instrumentality refers to Probability that effort will result in an outcome Probability of expecting a particular outcome Confidence that an outcome is achievable Desirability of an outcome 30 1 point As a regional hiring manager for Chipotle Mexican Grill, your goal is to improve employee work attendance; if you could pick only one of the following personality traits as a hiring criterion, which would it be? extraversion agreeableness conscientiousness openness to experience O neuroticism 31 1 point Due to excessive press coverage of successful college drop-out entrepreneurs (e.g., Zuckerberg, Gates, Jobs), people think college drop-outs are more likely to succeed; this illustrates bias. O Fundamental attribution error Availability Anchoring O Overconfidence O Confirmation