28. In his first contact with the claimant, which takes place on a Tuesday, Kevin learns that the claimant is eager to wrap up the claim because she will be leaving next week on an extended vacation. Kevin promises her that his investigation will be completed by Friday. If he fulfills this promise, Kevin's investigation might not be (Search Chapter 5). O a. objective. O b. thorough. O c. timely. o d. unbiased