29 Potential Marks (worth 15% of total grade) CASE You are consultants for a quick-service restaurant company (ABC Foods), who has lost several employees in the last 2 years. Turnover is at an all-time high; almost 150%. The company keeps hiring but they are losing people faster than they are keeping them. Industry turnover for quick-service restaurants is around 100%, meaning ABC Foods turns their employees over 50% more than their competitors. There are approximately 100 employees at ABC Foods. There are 5 restaurants across Ontario, and each restaurant has, on average, 10-20 employees working there. The employees are typically paid hourly; between $14-18/hr. The roles range from cook, to cashier, to sandwich prep. There is one Shift Manager (paid $18/hr) and one General Manager (paid $50,000/year) at each restaurant as well. ABC Foods offers health and dental benefits to full-time staff only. About 50% of staff at each restaurant is part-time. The Shift manger and General Manager are always full-time