3. (1) Not every workplace manager excels at his or her job. (2) In fact, there are several types of managers that should be avoided. (3) "Clueless managers" seem to be living in the dark ages. (4) They have missed or ignored behavioral management, women's rights, minority rights, and the Americans With Disabilities Act. (5) Sexual advances, stereotypical comments concerning race or gender, and a lack of any sense of what is appropriate in the workplace are symptoms of managerial cluelessness. (6) "Split-personality managers" have two faces, a good side and a bad side. (7) The disturbing aspect of a "split-personality manager" is that his or her mood can change from day to day or even from hour to hour. (8) Such managers are unpredictable and leave workers fearful about approaching them. (9) "Mind game managers" take pleasure in psychologically aggravating people. (10) They make comments that cause harm to employees' self-esteem and make workers doubt their own abilities. (11) The mind games these managers play often involve twists of logic and reason designed to confound or confuse others. The tone of the passage is a. pessimistic. b. cautionary. c. respectful