3. Cakes baked by The Charm City Bakery are transported from the ovens to be packaged by one of five wrappers. Each wrapper can wrap an average of 35 cakes per hour. The cakes are brought to the wrappers at the rate of 160 per hour. Assuming it is a multiple-server waiting line model; determine the average number of cakes waiting for a wrapper and the average time a cake must wait for the wrapper. What is the probability that there will be more than 5 cakes in the system?

Note: Use QM for Windows to answer this question.