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3) Critically evaluate the change process that took place at TED during 2013-14 by applying Kotter's 8 Change Steps model. Note: you should discuss what

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3) Critically evaluate the change process that took place at TED during 2013-14 by applying Kotter's 8 Change Steps model. Note: you should discuss what seemed to work well or not so well, did the process follow Kotter's change steps or was there something more they might have done to ensure the success of the change

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