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3. For the issue of Samuel Mayer, prepare a plan using the ICT Maintenance Plan (GE_ICT-Maintenance-Plan_template.docx) to document and address your clients' issues. Refer to
3. For the issue of Samuel Mayer, prepare a plan using the ICT Maintenance Plan (GE_ICT-Maintenance-Plan_template.docx) to document and address your clients' issues. Refer to the Maintenance and diagnostic testing procedure in the ICT Maintenance Procedure (GE_ICT-Maintenance_procedure.pdf) to understand what tasks you need to complete. (Between 80 and 200 words) Document a solution to Samuel's IT issue. List at least four steps, for each task, in order of priority. Include an estimated time for completion, ensuring that it fits within the timeframes of the Service Level Agreement
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Information Systems For Business An Experiential Approach
Authors: France Belanger, Craig Van Slyke, Robert E. Crossler
2nd Edition
1943153019, 978-1943153015
