$3.$ How and why did the organization design evolve over time? Does this design focus adequate resources on the needs of the primary customer?

$4.$ What performance measures are managers in this business held accountable for? Are these the correct measures? Why or why not? If no$,$ why?

$5.$ What should Agero do with the new telematics business? Please record your answer in the poll along with the reason for your choice.

$6.$ Is this an organization that can win in competitive markets? If yes, list the three most important ingredients of its success.