3. Managing the Managers One of your "sub-managers\" (e.g. a supervisor, coordinator) has come to you at their wits' end. There are two people in their area of responsibility that are in conflict--again. Over the two years that there have been periodic eruptions and he has tried several things, including: 0 Listening to the individuals when they come in with complaints about the other and giving them advice on how to handle the situation on their own. 0 Holding a business meeting with agenda items that are concrete and lend themselves to problem-solving so that the antagonists get a taste of cooperation and normalcy. 0 Staying positive, not playing favourites and maintaining "business as usual\". None of these strategies has made a fundamental difference. In a couple of months someone is back in his ofce with another story of disapproval of and frustration with their colleague. As you talk, it becomes clear that the two people vary considerably in their values and beliefs around work and communication. Q3: What other suggestions do you have for this manager and why? Be clear in your identication and presentation of suggestions