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3 (Mandatory) (0.5 points) The National Award for Quality, The Malcom Baldrige Award, focuses on the following key areas except: Question 3 options: A) Customer-focused
3 (Mandatory) (0.5 points) The National Award for Quality, The Malcom Baldrige Award, focuses on the following key areas except: Question 3 options: A) Customer-focused outcomes B) Product and service outcomes C) Workforce-focused outcomes D) Physician-focused outcomes E) Leadership and governance outcomes
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