3. One of the problems you will encounter during your investigation is scope creep (i.e., user requests for additional features and functions). Scope creep happens because users can have problems with the current system and the system investigation may be the first time anybody has listened to their needs. How do you keep the system from including new functions that expand the scope beyond the constraints imposed by the project schedule or budget? 4. What would you do if you got conflicting answers for the same procedure from two different people you interviewed? What would you do if one was a clerical person and the other was the department manager? 5 . You have been assigned to resolve several issues on the open-items list, and you are having a hard time getting policy decisions from the user contact. How can you encourage the user to finalize these policies