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Strategic learning: Ocarina Inc. has a balanced scorecard that includes the following relationships: Actual results for this month and last month are as follows: 1. Identify the data that does not support the expected relationship between the strategic objectivts and the performance metrics. a. The online customer survey score shows an increasing trend. b. The market share of the company shows a decreasing trend. c. The assumption of the company that a higher online customer survey score would increase market share became untrue. d. The data shows that the online customer survey score positively affects the market share of the business. 2. Identify the possible reasons for any unsupported relaticnship between the online customer auryey and the market share. a. Satisfying the customer has no effect on increasing the market share: b. Market share is a poor performance metric for increasing market share. c. The online customer survey score is a poor performance motric for satisfying the customers. d. All the above. 3. Identify which one of the following is the most likely reason for the unsupported relationship. 1. Satisfying the customer has no effect on increasing the market share. 2. Market share is a poor performance metric for increasing market share. 3. The online customer survey score is a poor performance metric for satisfying the customers