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3. (TCO 2) Customized service agreements add value to a sale by _____. (Points : 5) allowing salespeople to charge more money for features that

3. (TCO 2) Customized service agreements add value to a sale by _____. (Points : 5)

allowing salespeople to charge more money for features that are usually free

requiring salespeople to spend more time with customers

convincing customers to spend more money on longer terms

incorporating the customer's special priorities, feelings, and needs

requiring that customers trust salespeople to keep their verbal promises

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