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3. (TCO 2) Customized service agreements add value to a sale by _____. (Points : 5) allowing salespeople to charge more money for features that
3. (TCO 2) Customized service agreements add value to a sale by _____. (Points : 5)
allowing salespeople to charge more money for features that are usually free
requiring salespeople to spend more time with customers
convincing customers to spend more money on longer terms
incorporating the customer's special priorities, feelings, and needs
requiring that customers trust salespeople to keep their verbal promises
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