3. The maintenance department has a long-term planning schedule to undertake major maintenance projects. Since projects often mean large-scale production losses, separate work plans, and progress control methods are needed to ensure that the project proceeds efficiently. (a) Discuss the key factors influencing the efficiency of maintenance projects, and how they can be addressed. (10) (b) By utilising a concept map, explain the ways in which technology and data analytics can be employed to enhance the efficiency and effectiveness of managing and executing maintenance projects. (10) ( Total / Jumlah: 20)