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3 The value chain functions are: A=Administration PL=Planning R&D Research & Development; = DP= Design of Products; P=Production; M=Marketing, D=Distribution; CS Customer Service S=Sustainability O

3 The value chain functions are: A=Administration PL=Planning R&D Research & Development; = DP= Design of Products; P=Production; M=Marketing, D=Distribution; CS Customer Service S=Sustainability O A. R&D; DP; P; M; D; CS PL=Planning R&D = Research & Development; DP= Design of Products; P-Production; M-Marketing, D=Distribution; CS-Customer Service S-Sustainability OA. R&D; DP; P; M; D; CS O B. PL; A; P; M; D; CS O C. PL; M; P: A: CS; S OD.R&D; S; PL; P; D; CS

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