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3. Using the class members as representative samples of the student population, conduct a focus group to address the following question: What are the most

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3. Using the class members as representative samples of the student population, conduct a focus group to address the following question: "What are the most important characteristics of a college or university that create quality for the student?\" Use an affinity diagram to categorize the responses into meaningful categories. Develop importance weights for each response. Based on that, identify the criticaltoonalitj.I characteristics and construct the west wmg of the house of quality. See attached for house of oualitrr

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