Human Resource Management (HRM) has evolved. It strategically connects the HRM strategy with the overall business strategy. The volatility and the pace of change in the business context are much more intense than it ever was. The importance of the proper management of Human Resources (HR) increased and the top management demands new HRM policies and practices as HR people will have to quickly change their mindset to stay relevant and add value to the business. The strategic role of HRM changes the job profiles of HRM employees. The HR roles are less focused on service delivery but more focused on the delivery of HR solutions. They have to think broadly about the entire organization. The HR must be skilled in the planning of activities, financial planning and have to be experts in change management. Policy and practices should be framed based on the philosophy that when employees have opportunities to learn on the job and be compensated fairly for their efforts. One of the concerns should be on employee experience for them to become more valuable to the organization and add to productivity.

(A) Assume that you are a Director of Human Resource (HR), discuss TWO (2) strategic roles of Human Resource Management (HRM) in coping with the pace of change in business, constant advances in technology and employee experience imperatives.