3.1 Describe the three (3) problems that may be associated with moving averages forecasting techniques. (6) 3.2 For the following causes of poor product quality at a job shop, prepare a fish-bone (cause and effect) diagram based on the 4Ms (manpower, material, methods and machine). (8) Incorrect feeding speed Wrong production procedure Employee fatigue Damaged material Unclear instruction - method Wrong drill bit Inexperienced operator Worn out screws