3.1. Explain the concept social business. Are there any benefits of collaboration and social business? Justify your response with solid arguments. (12 Marks) 3.2. Some businesses thrive in the world because of Michael Porter's competitive force model. Discuss the model. (10 Marks) 3.3. Discuss the role of Business Process Management (BPM) ( 8 Marks) 3.4. Discuss why information systems are valnerable to destruction, error, and abuse? (10 Marks)