31)

Which of the following measures would most likely appear in the balanced scorecard of a company focused on provided a product leadershipcustomer value proposition?

Group of answer choices

Non-value-added activity costs

Number of new products designed

Average cost per unit

Percent of customers that strongly agree with the statement my order was delivered on time

32)

Assume the following information:

	Hours
Queue time	33
Wait time	24
Process time	2
Move time	2
Inspection time	4

The manufacturing cycle efficiency (MCE) is closest to:

0.03.

0.50.

0.05.

0.30.