31.Cultural change is easier when the organizational culture is strong. (2.5 Points) False True 32.Assigning designers, production workers, and salespeople to a common work group to develop a new product is known as a ________________ team. (2.5 Points) weak product differentiated cross-functional 33.Grouping activities on the basis of customer flow is _____________. (2.5 Points) geographical departmentalization process departmentalization functional departmentalization product departmentalization 34.Efficiency is often referred to as "doing things right." (2.5 Points) True False 35.Leaders influence a group toward the achievement of goals. (2.5 Points) False True 36.When decisions tend to be made at higher levels in an organization, the organization is said to be decentralized. (2.5 Points) False True 37. ............... is the search for the best practices among competitors or non-competitors that lead to their superior performance. (2.5 Points) total quality management benchmarking factor analysis market positioning 38.Writing an organizational strategic plan is an example of the ______________ management function. (2.5 Points) leading planning organizing coordinating 39.Economic changes are an internal force for change. (2.5 Points) True False 40.Most organizations have very weak cultures. (2.5 Points) False True