33) This requirement type is a standard characteristic of a product or service that increase or decrease customer satisfaction levels by their degree of presence. Name the requirement type.

This question is required.

*

A

Dissatisfiers or Basic Needs

B

Satisfiers or Performance Needs

C

Delighters or Excitement Needs

D

All of the above

35) f there are excessive back and forth, repeated follow-ups, movement from location to location and building to building, these are examples of which type of waste?

This question is required.

*

A

Waste of Over Production

B

Waste of Over Processing

C

Waste of Inventory

D

Waste of Transfer (or Transportation)

38) Which of the following is NOT true about Process Maps?

This question is required.

*

A

Process Maps visually display step-by-step process activities

B

Process Maps help identify dependencies and bottlenecks in a process

C

Process Maps help understand the interaction between the process and technology requirements

D

None of the above