34. Public affairs management encompasses all of the following processes EXCEPT A. environmental analysis B. issues management C. crisis management D. political lobbying 35. A technique that lures prey into revealing passwords and other private data by providing a convincing offer is called A. mining B. phishing C. data trapping D. ultra-collecting 36. One major study of workers found that employees admitted engaging in the following unethical act(s) A. wrongly blamed an error the employee made on a technological glitch B. copied the company's software for home use C. accessed private computer files without permission D. employees engaged in all of these acts 37. The minimum standard of ethical behavior can be thought of as A. following the Golden Rule B. adhering to the law C. living according to religious principles D. avoiding punishment 38. Sexual harassment A. is a worldwide problem B. affects men and women in equal numbers C. is relatively easy to prove in courts D. is clearly defined in the law