37. "Hard Rock Coconut" is an exclusive resort located in a famous Island of Pacific Ocean that vows to isolate its guests from the hustle and bustle of everyday life. Its leading principle is "all contemporary amenity wrapped in old-world charisma". Each of the resort's 18 villas has a separate theme like Castle, Majestic, Ambassador, Royal Chateau, Coconut, Lemon, Balinese etc. and guests often ask for a specific villa when they make reservations. Villas are ideal for families or friends travelling together and these villas feature luxurious accommodation spanning two floors. Since it is located within a 300-acre estate on white sand beach, the resort offers its guest a wide variety of outdoor activities such as horseback riding, hiking, diving, snorkeling, sailing, golf and so on. Guests could also while away the day relaxing in the pool and availing themselves of the resort's world- famous spa "Hard Coco Spa". The dining room, which only has three tables for the public, is acceptable proud of its 4-star rating. You are required to develop a balanced scorecard for "Hard Rock coconut". It is sufficient to give two measures in each of the four perspectives