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4 3 : 2 7 MKT 4 2 5 - MID - TERM TEST - ( BA 2 7 0 2 B ( 2 0
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MKT MIDTERM TEST BAB I
Hi NOR ELLIA NATASHA. When you submit this form, the owner will see your name and email address.
To identify causeandeffect relationships between two or more things, a marketer is likely to use which type of research?
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causal research
descriptive research
exploratory research
predictive technique
Items such as paper towels or sugar that are purchased for use by a family are considered as
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utilities
industrial goods
consumer goods
value propositions
Raw, unorganized facts that need to be processed are called
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data
samples
insight
information
In an structure, there are many small sellers, each offering similar products, and each unable to have a significant impact on the quality, price, or supply of a product.
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oligopoly
monopoly
natural competition
perfect competition
The most commonly used measure of a country's economic health is the country's
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foreign exchange rate
gross national product
gross domestic product
purchasing power parity
A is one where businesses sell goods and services to customers for personal use or consumption.
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business market
consumer market
reseller market
government market
According to the productgrowth market matrix, a strategy that seek to increase sales of existing products to existing markets is called as strategy.
Point
diversification
market development
market penetration
product development
An is an internal corporate communication network that uses Internet technology to link company departments, employees, and databases.
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internet
intranet
extranet
social network
The three levels of business planning are
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portfolio, strategic, and functional
operational, functional, and tactical
strategic, functional, and operational
managerial, operational, and promotional
Which of the following is NOT an internal influence on consumer decision making?
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time
learning
lifestyle
perception
The first step in the market research process is to
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collect the data
define research problem
design the sample
analyze and interpret data
maintains that marketers must satisfy customers' needs in ways that also benefit society and are profitable to the firm.
Point
Green marketing
A sales orientation
Value proposition
The societal marketing concept
Every society has a set of deeply held beliefs about right and wrong ways to live, which are referred to as
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customs
social norms
cultural values
cultural dimensions
The greater the of a purchase, the higher the consumer's level of involvement will be
Point
targeting
heuristics
perceive risk
psychographics
Analysis of a firm's internal environment identifies the firm's
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strengths and threats
weaknesses and threats
opportunities and threats
strengths and weaknesses
are intangible products that we pay for and use but never own.
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Products
Services
Consumer goods
Ecommerce products
The CEO, president, and top executive officers are responsible for in the strategic plan.
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designing campaigns
defining the firms purpose
determining employees benefits
developing the details of pricing strategy
The overall rank of people in a society according the value assigned to factors such income level, education, and occupation, is known as
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subculture
mass class
social class
microculture
According to the BCG growthmarket share matrix, are strategic business units with products that have low market shares in fastgrowth markets.
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stars
cash cows
dogs
question marks
Which of the following is NOT one of the steps in market planning?
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Set marketing objectives
Develop marketing strategies
Implement and control the marketing plan
Define and communicate the mission and values
X is a form of licensing involving the right to adapt an entire system of doing business. What is X
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Importing
Franchising
Exporting
Joint venture
The seller is "the only game in town" and feels little pressure to keep prices low or to produce quality goods or services in an structure.
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oligopoly
natural competition
monopoly
perfect competition
is the basic values, beliefs, customs, and a tastes a group of people produces or practices.
Point
culture
subculture
microcultures
multicultural
Which of the following is a true statement about the four Ps of the marketing mix?
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Price is always the most important of the four Ps
Place is typically the least important of the four Ps
The four Ps have little effect on a product's market position
A decision about one of the Ps affects every other marketingmix decision
To establish UiTM as a Globally Renowned University of Science, Technology, Humanities and Entrepreneurship. This is an example of UiTM statement.
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value
mission
vision
objectives
is the process of collecting, analyzing, and interpreting data about customers, competitors, and the business environment to improve marketing effectiveness.
Point
Market research
Market intelligence
Marketing management
Competitive intelligence
Which of the following is part of the product element of the marketing mix?
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the packaging
a store coupon
a quality discount
publicity releases
Which of the following is an example of a transaction that might occur in businessto business marketing?
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The amateur gardener buys a new wheelbarrow.
David buys a new razor on his way home from work.
The professional chef bakes a birthday cake for her son.
The retail outlet buys athletic shoes to sell in its store.
A consumer who is armed with information and is narrowing down his choices by comparing the pros and cons of each remaining option is in the step of the consumer decision making process.
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product choice
information search
postpurchase decision
evaluation of alternatives
Which of the following is NOT a type of need according to the Abraham Maslows Hierarchy of Needs Model?
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safety needs
esteemego needs
psychological needs
selfactualization needs
Which of the following is NOT an example of exploratory research?
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case studies
focus groups
in depth interview
unobtrusive measures
One way marketers identify consumers' lifestyles is to use AIO, which describes people in terms of
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abilities, income, and opinions
abilities, interests, and opinions
activities, interests, and opinions
activities, interests, and organizations
A consumer purchase decision made with a great deal of consumer effort and involvement is a type of
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limited decision making
habitual decision making
extensive decision making
compensatory decision making
A firm's internal business environment does NOT include its
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products
customers
employees
technologies
Which of the following occurs when prices and the cost of living rise while money loses its purchasing power?
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inflation
deflation
recovery
prosperity
Which of the following is general information collected by specialized firms on a regular basis and then sold to other firms?
Point
custom research
perceptual tracking
syndicated research
competitive research
A is a desire for a particular product a consumer uses to satisfy a need in a specific way that is culturally and socially influenced.
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need
want
demand
benefit
A orientation emphasizes the most efficient ways to manufacture and distribute products.
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selling
customer
promotion
production
A firm's sales records including backorders, out of stock items, and customer buying history are examples of
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market research
acquired databases
internal company data
marketing intelligence
Many Malaysians believe that Malaysian nasi lemak is better than what is produced in Indonesia. This is an example of consumer
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expropriation
ethnocentrism
domestication
nationalization
Which of the following is NOT considered part of the firm's sociocultural environment?
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ethnocentrism
social norms
demographics
human right issues
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