4 (7 x marks) Define operational risk as it applies to Mr Sigcau and elaborate on the two external factors (excluding the sea levels and electricity outages) that could negatively influence the well-being of the caravan park. Recommend potential control measures for each exposure. Question 5 (10 x marks) Calculate the potential annual gross income and profit/loss for Mr Sigcau based on the available information in the case study. Indicate if the business is feasible based on all the information provided