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4.) a.) Given the problem Earning a Passing Grade in MBA 504, draw a cause-and-effect diagram showing at least 3 detailed problems for each of

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a.) Given the problem "Earning a Passing Grade in MBA 504", draw a cause-and-effect diagram showing at least 3 detailed problems for each of the 4 major problem areas: Methods, Materials, Equipment, and Personnel.

b.) Explain what "six sigma" means in your own words.

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