4. Adapting Leader Behavior: Hersey and Blanchard's Situational dershi An operations manager emails their team each day to identity tasks that need to be completed, describe how tasks should be organized, and explain where tasks are organized on the manufacturing floor. Which situational leadership approach is being used by the operations manager? Delegating Telling Participating Selling A human resource director provides training for new managers learning how to adjust their leadership styles based on their staff's abilities to self-manage and their level of confidence in performing their jobs. Which type of leadership training is being provided by the human resource director? Persuasive Situational Participatory Telling