4. Are there any concerns you have about this data?

Does a comparison of the number of stores using each method influence your conclusions at all?

Does the fact that managers are selecting the specific program to use (including Program I, which continues the status quo) affect the inferences you can draw about program success?

What are the advantages of randomly assigning different conditions to the stores instead of using this self-selection process?

5. How does the changing nature of the workforce and the economy, described in your textbook and in the case, affect your conclusions about how to manage retail employees? Does the participation of a more experienced workforce help or hurt these programs? Why might these programs work differently in an economy that isn't doing so poorly?

7. Describe the feelings employees might have when these systems are implemented that could help or hinder the program's success. What advice would you give managers about how to implement the programs so they match the principles of organizationaljustice described in your textbook?