4. Becky wants to buy a new cell phone. She asks her friends who are technologically savvy to recommend a good, lightweight phone that is easy to use. In this scenario, Becky is obtaining information using a(n)-- A) marketing-controlled information search B) marketing-controlled information source C) internal information search D) nonmarketing-controlled information source letters and giving guarantees on products, marketing managers can help 5. By sending postpurchase reduce A) selective exposure B) cognitive dissonance C) internal stimuli D) want-got gap