$4.$ Five Steps in the Learning and Development Process

Five Steps in the Learning and Development Process

Employers often encounter gaps between what employees know and what they need to know. These gaps are filled by organizational learning and development $($L&D$)$ programs. This activity is important because employees have come to expect continuous learning, and making wise investments in L&D is better for the organization, in the long term, than failing to develop your employees.

The goal of this activity is to challenge your knowledge of the five steps in the learning and development process.

Match each example to the step in the learning and development process that it best depicts.

Step $3$: Selection

Step $2$: Objectives Step $4$: Implementation Step $1$: Assessment Step $5$: Evaluation

Match each of the options above to the items below.

Demarcus$$ department$$s productivity is being reviewed by upper management after a sharp decrease from last year$$s levels.

No answer

Bianca is given specific metrics that her department has to meet.

No answer

Oswaldo receives several proposals from learning and development content delivery companies and considers each.

No answer

Melba is charged with deciding whether to have learning and development classes conducted during the workday or to have learning and development outside of work.

No answer

Jere reviews customer satisfaction data to determine if her employees are doing better in that area.