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4. OEI is satisfied that one service technician can handle the 10 existing customers. Use a waiting line model to determine the following information: (a)

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4. OEI is satisfied that one service technician can handle the 10 existing customers. Use a waiting line model to determine the following information: (a) probability that no customers are in the system, (b) average number of customers in the waiting line, (c) average number of customers in the system, (d) average time a customer waits until the service technician arrives, (e) average time a

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