Question
4 'philosophies' or strategies of social responsiveness (Carroll 1979) his refers to the capacity of the corporation to respond to social pressure, and the manner
4 'philosophies' or strategies of social responsiveness (Carroll 1979) his refers to the capacity of the corporation to respond to social pressure, and the manner in which it does so.
Carroll suggests four possible strategies: reaction, defence, accommodation and proaction.
Reaction
The corporation denies any responsibility for social issues.
Defence
The corporation admits responsibility but fights it, doing the very least that seems to be required.
Accommodation
The corporation accepts responsibility and does what is demanded of it by relevant groups.
Proaction
The corporation seeks to go beyond industry norms.
Assignment Topic: Strategies of social responsiveness
Textbook: business ethics, 3rd edition by Andrew Crane and Dirk Matten
Chapter: Framing business ethics
Content Writing Instructions
a. Select a case study on a company under each strategy.
b. It has to be a case about a company whose actions allegedly had negative health,
environmental or social impacts.
c. This is why the company was either sued by an individual or a group of persons or an
institution at some point or allegations were made against the company by pressure groups
(i.e. NGOs, activist groups).
d. Connect the case with appropriate theoretical discussion. Explain why you think the
case Oits into the strategy you selected
e. Do you agree with the company's response to the criticism or do you think they should
have adopted a different strategy? Justify your answer.
Pointers/Tips
Look up pharmaceutical companies, food and beverage companies for negative health impact.
Look up labor intensive industries for negative social impact such as workers' rights violation.
For example, garment and textile companies. Look up companies with manufacturing
processes emitting harmful toxic chemicals into the environment. There should be enough no
of Indian cases available online as Indian NGOs and other pressure groups are very active.
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