4. Plaintiff Pete, who was injured in an automobile accident, sued the manufacturer of the airbags, claiming that the bags did not activate quickly enough. The defendant manufacturer, aware that other designs activated more quickly, realizes it is at risk of being held liable. After ten hours of mediation, the manufacturer made a final offer of $100,000 to cover all the medical expenses and for the permanent but minor scar below the plaintiff's left eye. The manufacturer thinks this offer is more than reasonable. Plaintiff does not. She wants one million dollars because she is convinced that she not only will win in court but also will receive generous damages. Seeing no more movement, the mediator declared the mediation over. What process might work next? Should the outcome of the process be binding?