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4. Refer to Table 25.1 on page 793 in Oachs and Watters 5th edition or Table 24.1, page 765 in 6th edition and answer the

4. Refer to Table 25.1 on page 793 in Oachs and Watters 5th edition or Table 24.1, page 765 in 6th edition and answer the following questions: (20 pts)

Position/employee

Supervisor/J. Johnson

Admission clerk/A. Jones

Discharge clerk/B. Olson

Scanning/indexing clerk/R. Smith

Activity

Task

# of Hours

Task

# of Hours

Task

# of Hours

Task

# of Hours

Release of Information

Post requests; give depositions

2

10

Photocopy/scan

8

Certify content

15

Retrieve records.

4

Analysis

Determine completion

2

Place in queue

3

Tag for incomplete

15

Collect records

5

Scanning/indexing

Audit scanned records

2

_

_

Check for scanned records for MDs

4

Prep records; scan/index records

30

Administrative overhead

Attend meetings; supervise employees.

12

10

Receive visitors; keyboarding

14

14

Generate MD letters

5

_

_

Training

Read literature

2

Attend software training

1

Attend computer training

1

Attend computer training

1

Totals

40 hours/ 40 hours

40 hours/ 40 hours

40 hours/ 40 hours

40 hours/ 40 hours

  1. How many job titles are represented on this chart?

2. What duration of time is covered by this chart for each employee?

3. How much total time is spent in each activity, for this group of employees?

4. What percent of A. Jones' work is spent on administrative duties?

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