Question
4. Refer to Table 25.1 on page 793 in Oachs and Watters 5th edition or Table 24.1, page 765 in 6th edition and answer the
4. Refer to Table 25.1 on page 793 in Oachs and Watters 5th edition or Table 24.1, page 765 in 6th edition and answer the following questions: (20 pts)
Position/employee | Supervisor/J. Johnson | Admission clerk/A. Jones | Discharge clerk/B. Olson | Scanning/indexing clerk/R. Smith | ||||
Activity | Task | # of Hours | Task | # of Hours | Task | # of Hours | Task | # of Hours |
Release of Information | Post requests; give depositions | 2 10 | Photocopy/scan | 8 | Certify content | 15 | Retrieve records. | 4 |
Analysis | Determine completion | 2 | Place in queue | 3 | Tag for incomplete | 15 | Collect records | 5 |
Scanning/indexing | Audit scanned records | 2 | _ | _ | Check for scanned records for MDs | 4 | Prep records; scan/index records | 30 |
Administrative overhead | Attend meetings; supervise employees. | 12 10 | Receive visitors; keyboarding | 14 14 | Generate MD letters | 5 | _ | _ |
Training | Read literature | 2 | Attend software training | 1 | Attend computer training | 1 | Attend computer training | 1 |
Totals | 40 hours/ 40 hours | 40 hours/ 40 hours | 40 hours/ 40 hours | 40 hours/ 40 hours |
- How many job titles are represented on this chart?
2. What duration of time is covered by this chart for each employee?
3. How much total time is spent in each activity, for this group of employees?
4. What percent of A. Jones' work is spent on administrative duties?
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