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4. The following is data at one of the Main Branch Offices (KCU) of Bank DEF for 2019 and 2020: Operating assets Total assets Income

4. The following is data at one of the Main Branch Offices (KCU) of Bank DEF for 2019 and 2020: Operating assets Total assets Income Operational profit Net profit Required rate of return 2019 (Rp000) 9.580.700 10.340.400 6.770.800 1.360.600 2.680.500 2020 (Rp000) 10.190.300 11.550.600 7.690.200 1.950.900 3.210.400 7% 6% Question: a. What is KCU Bank DEF's Return On Investment (ROI) in 2020? Use DuPont Analysis (margin and turnover)! (4%) b. How much is the Residual Income (RI) of KCU Bank DEF in 2020? (3%) c. In your opinion, which one is more appropriate to use to assess division performance? ROI or RI? Explain! (3%)

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