4. When the pandemic is over, do you think your hotel should continue any of the precautions or virtual queuing strategies to be implemented? If so, choose which ones you think should continue and explain why.

NOTE: When completing this project, consider only the front desk and the restaurant. 1. Senior management has decided to use virtual queues as much as possible to limit the number of people requesting inperson service at any one time. Describe how the system of virtual queues will work at your hotel. Explain how customers will: a) be notied of their place in line b) nd out that their service (check in] out or restaurant meal/beverage) is ready 0) know what to do if they have a question or there is a problem Describe any technology that will be used, including phones, tablets, badges/wristbands, emails, etc. Read about the FASTPASS system in your textbook (Chapter 11). 2. For situations when virtual queuing is not possible, what types of safety precautions will you put in place to protect customers waiting in line and the staff helping them? Consider personal protective equipment or as well as any steps to keep people at a distance from each other. 3. What will you tell guests who are unhappy about the changes, despite the fact the hotel is required by law to implement them