4. You are salesperson working for a new and used car dealership. You are meeting with a recent college graduate who has walked into in your showroom and seems interested in purchasing a car. Provide examples of 3 questions you would ask to gain a better understanding of this customer's needs? 5. Why should salespeople welcome sales objections? Provide examples of three types of objections 6. All salespeople suffer losses, either through the loss of a sale or an entire account to a competitor. What can a salesperson do to win back a customer? 7. You manage to convert a prospect into a customer. Knowing that it is easier to keep a customer versus attaining a new one, what should a salesperson do to ensure you retain a customer over the long term