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4. You are working for a software company that sells an ERP software system to customers. These software systems are intended to be bought and

4. You are working for a software company that sells an ERP software system to customers. These software systems are intended to be bought and deployed in the customer's environment as their own standalone versions, meaning that the customer should be maintaining the computing hardware and configuring the software in their own enterprise environments. Because ERP software systems require elaborate testing to ensure the software is working as intended, the customers are required to fully regression test every new software update released by your company. Over the years, your company has received a lot of complaints from your customers stating that maintenance and upkeep of the software have become too expensive and time-consuming. What changes would you suggest to your company to reduce the complaints of your customers

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