4. You work in a firm of four paralegal licensees. You are contacted by Mrs. Q. She was referred to you by another licensee in the firm, who represented her in a Workplace Safety and Insurance Board matter three years ago. She wants to meet with you to discuss representation of her 15-year-old son, D, who is the defendant in a Small Claims Court action for damages related to alleged vandalism to property. You personally have never acted for D or for Mrs. Q before.

a. What step should you take before the initial consultation with D and Mrs. Q?

b. What are your obligations under By-Law 7 .1, Part III: Client Identification and Verification?

c. What are some professional and procedural issues that arise because of D's age?