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4.1 Identify all the stakeholders involved in the situation above. (4 marks) 4.2 Discuss the factors that may have distorted the communication which led to
4.1 Identify all the stakeholders involved in the situation above. (4 marks) 4.2 Discuss the factors that may have distorted the communication which led to the situation for the organisation. (8 marks) 4.3 How could this have been prevented to achieve effective communication. (8 marks)
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