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42. Peyton is thinking about quitting a great job as a systems analyst and going to work for an uncle, because every time Peyton suggests

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42. Peyton is thinking about quitting a great job as a systems analyst and going to work for an uncle, because every time Peyton suggests changes to improve the system for the business unit, the iS manager refuses to fund the project, citing "technical issues." Peyton doesn't understand what is that manager's problem! And the I manager has written up Peyton for "poor communication across departmen t lines." This company has no steering committee to oversee projects; the IS manager has e tinal say to approve or reject IS projects. What is likely happening at Peyton's company? a. Impossible to know b. Poor IT alignment C. A lousy IS manager d. A confusing organizational chart e. Peyton has a bad attitude and needs to quit 43. What is the last step in the business intelligence process, before providing feedback on the process? a. Purchase new data b. Perform analysis c. Deliver the information d. Obtain and cleanse the data e. Run the algorithm Jo may have a problem. Jo hired a contractor to redo the bathroom based on the contractor's initial estimate, but Jo is paying for time and materials. The contractor seems to be taking forever - it's already taken twice as long as estimated and the contractor keeps finding excuses, er... building code issues to fix before the job is 44. done. What is likely going on here? a. b. C. Jo should not have outsourced this job Jo needs to be more patient. The job will get done. Jo will quickly run out of money and needs to fire the contractor d. Due to the principal-agent problem, Jo has no way of knowing whether the contractor is telling the truth. Jo should pay more money to get a second opinion. e. Information security always involves a tradeoff between: a. b. c. d. e. 45. viruses and attacks employees and IT staff human error and perfection security and freedom passwords and hackers The large majority of IT threats come from: a. people b. procedures c. data d. hardware and software e. natural disasters 46

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