45) Costs associated with defects that and are n ed prior to delivery to the A) external failure costs B) Internal failure costs C) appraisal costs D) prevention costs quality management 40 Which of the following is NOT a sore We of A) employee empowerment B) leadership involvement C) cost reduction D) continuous improvement 47) W. Edwards Deming's Fourteen Points for Management include: A) use statistical methods to determine the workers responsible for poor quality. B) break down barriers between departments. C) the customer is always right, so design your system to please them. D) plan your work and work your plan 48) A barbecue sauce producer sells their product in a 30 ounce bottle. Their historical process mean has been 30 ounces with a standard deviation of 0.25 ounces. If their tolerance limits are sett 30 ounces plus or minus 1.0 ounces, what is the process capability ratio of the bottle filling process? A) 1.00 B) 1.33 C) 2.00 D) 2.67 49) A barbecue sauce producer sells their product in a 24 ounce bottle. Their current process mean is 23.70 ounces with a standard deviation of 0.3 ounces. If their tolerance limits are set at 24 ounces plus or minus 1.0 ounce, what is the process capability index of the bottle filling process? A) 1.44 B) 1.33 0.78 D) 0.89 50) The probability of accepting a lot with worse quality than the acceptable quality level is: A) the lot tolerance percent defective. B) the lot tolerance percent acceptable. C) the consumer's risk. D) the producer's risk