4:58 Expert Q&A 4. Consider the following two anonymous quotations: Some people dream of worthy accomplishments, while others stay awake and do them." "Isn't it amazing what can be accomplished when you don't care who gets the credit?" These quotations speak to at least two key skills and behaviors discussed in this chapter. What are those two key skills and behaviors, and what do these quotations suggest about them? 5. What technology changes that affect local businesses are taking place in your community? Think of ways that technology can make businesses more productive. Give examples of changes and improvements that you have observed in some of the businesses with which you are familiar. How are they affecting your life? How are you using the Internet and how has your use changed over time