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5. (12 marks in total) two clerks are on call at FastService LTD. Customers arrive at a mean rate of 1 per minute, and, on
5. (12 marks in total) two clerks are on call at FastService LTD. Customers arrive at a mean rate of 1 per minute, and, on average, it takes 2 minutes to serve a customer. It has been observed
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Operations management in the supply chain decisions and cases
Authors: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
7th edition
77835433, 978-0077835439
