$59$:$31$

Employee can report costumers$\text{'}$ comments to his$/$her manager

Employee attitudes and behavior influence customer satisfaction

$6.$ Why determining the ethically correct way to behave is especially difficult in a global economy:

$(1$ Point$)*($:${}_4\}$

Because different cultures have different perspectives on certain ethical issues

Because of the large number of communication channels

Because of different applied regulations

Because of differences in provided services

$7.$ Culture as input variable in $OB$ model it comes under which of the following analysis level