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5. A marketer for an automobile line wants to launch a new car model to target affluent consumers in Malaysia. Therefore, the marketer needs to

5. A marketer for an automobile line wants to launch a new car model to target affluent consumers in Malaysia. Therefore, the marketer needs to understand how and why consumers exhibit certain behaviours. Using the consumer decision-making model, evaluate and explain in detail the PROCESS component of this model. Provide relevant examples relating to the situation.

(MLO3: 25 marks)

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